Frequently Asked Questions

  • What is included with my order?
  • Along with your RF device, the order will include a support flash drive, USB cable, and printed intro sheets

  • What is your typical lead time?
  • We are usually able to ship orders placed online withing 2 or 3 day.

 

  • What type of shipping do you use be default?
  • Orders are shipped UPS ground, or USPS Express for international orders. If we run late on an order we will use UPS 2-Day.

 

  • Can I pay for faster shipping?
  • Yes, at the top of the shopping cart are links to upgraded shipping options that you can add to your cart like a normal item.

 

  • Can I send a purchase order instead of ordering online?
  • Yes, we offer NET 30 for domestic orders, and pay-in-advance via wire transfer for international purchase orders.

 

  • There is no option to ship to my country, what gives?
  • We have exclusive distributors in certain areas that we are unable to service directly. These include: Japan, UK, France, and China